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Features and Services

Initiative Reporting

£ 39
95
month
  • Impact Dashboards
  • Users, Sessions, Due Diligence
  •  
SaaS Subscription
£ 517 month
  • Customisable Portal
  • Dedicated Support
  •  
Enterprise
£ 1829 month
  • Custom Hosting Solutions
  • Integrated Impact Management
  •  

Impact Data Collection and Dashboard Reporting

System Type

White-Label Supported

Customisable (+ Integrations)

Shared

Dedicated

Customisable

Custom Domain

Impact Data Collection

- User Profiles

- Organisation Profiles

- Due Diligence and Compliance

- Activities Management

- Stories

- Automated Report Reminders

- Email / SMS Alerts

- M&E Ready

- Custom Due Diligence Process

- Qualitative Data Capture

- SMART Forms

- Custom Fields

- Landing Pages

Authentication

Secure Login, Social Login (optional)

SSO (Single Sign On). ADFS and Google Auth Ready

Groups Administration Roles (7 user privileges available)

Activities

- Employee Programs

- Membership Based Attendance

- Training Tracking and Reporting

- Events (Time, place and outcomes)

- Participant Management

Initiative Reporting

£ 39
95
month
  • Impact Dashboards
  • Users, Sessions, Due Diligence
  •  
SaaS Subscription
£ 517 month
  • Customisable Portal
  • Dedicated Support
  •  
Enterprise
£ 1829 month
  • Custom Hosting Solutions
  • Integrated Impact Management
  •  

Included Support

Software Support ensure your system works correctly and they are user users make the most of our investment.

Support: Subscription

Ticketing Support System. 20 Mins

Documentation Access

Included Support

2 hours

4 hours

Support: Software

- Software Bugs

- Correct functioning of features

- Uptime

- Software Updates

Software Customisation

- Process Configurations

- Custom Features

- Integrated digital solution

Limited

Implementation Support

See Service Level Agreements below. Included support types are listed above

Service Level Agreements (SLA)

Software Setup, Configuring your M&E Process, Practices, Data Structure and Ensuring a great service

Types. As Standalone Services

Setup

- System Deployment

- Correct functioning of features

- Uptime

- Software Updates

Implementation

- Setting your System

- Matches your Data Processes

- Defines your Data Fields

- Uses Existing Features

- Training and onboarding

- Consultation Support, limited to setup period

Maintenance and Support

- Managing your Software

- Assisting your Team

- Supporting Integrations

- Data Capture Support

- M&E Process alterations

Ad Hoc / Optional

Security & hosting

- IT/Security Requirements Alignment

- Hosting requirements Checklist reviews and audits

- Supporting Custom Requests

- Supporting Custom Requests

- Across Region or Service backups

- - -

* Shared Cloud Included in all packages (private Cloud with +Cloud+ package


* Backups done every 24 hours

Software Customisation

- Altering feature, beyond available settings

- Changing of Design

- Custom workflows

- Custom automation

Limited

Additional Subscription Modules

SUSURATE

Impact Reporting, Data Visualisations, Impact Indicators, Projects, Targets, Scorecards and Automated Charting 

PROGRAM-ME

Automated algorithm to track progress and performance of user based programs

DO-NATION

Donations, Payroll Giving, Tax Dedication certificate Manager

Initiative Reporting

£ 39
95
month
  • Impact Dashboards
  • Users, Sessions, Due Diligence
  •  
SaaS Subscription
£ 517 month
  • Customisable Portal
  • Dedicated Support
  •  
Enterprise
£ 1829 month
  • Custom Hosting Solutions
  • Integrated Impact Management
  •  

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