The Social Collective
A purpose-led software company which drives sustainable impact
Features and Services
Initiative Reporting
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Impact Dashboards
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Users, Sessions, Due Diligence
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SaaS Subscription
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Customisable Portal
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Dedicated Support
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Enterprise
-
Custom Hosting Solutions
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Integrated Impact Management
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Impact Data Collection and Dashboard Reporting
System Type
White-Label Supported
Customisable (+ Integrations)
Shared
Dedicated
Customisable
Custom Domain
Impact Data Collection
- User Profiles
- Organisation Profiles
- Due Diligence and Compliance
- Activities Management
- Stories
- Automated Report Reminders
- Email / SMS Alerts
- M&E Ready
- Custom Due Diligence Process
- Qualitative Data Capture
- SMART Forms
- Custom Fields
- Landing Pages
Authentication
Secure Login, Social Login (optional)
SSO (Single Sign On). ADFS and Google Auth Ready
Groups Administration Roles (7 user privileges available)
Activities
- Employee Programs
- Membership Based Attendance
- Training Tracking and Reporting
- Events (Time, place and outcomes)
- Participant Management
Initiative Reporting
-
Impact Dashboards
-
Users, Sessions, Due Diligence
-
SaaS Subscription
-
Customisable Portal
-
Dedicated Support
-
Enterprise
-
Custom Hosting Solutions
-
Integrated Impact Management
-
Included Support
Software Support ensure your system works correctly and they are user users make the most of our investment.
Support: Subscription
Ticketing Support System. 20 Mins
Documentation Access
Included Support
2 hours
4 hours
Support: Software
- Software Bugs
- Correct functioning of features
- Uptime
- Software Updates
Software Customisation
- Process Configurations
- Custom Features
- Integrated digital solution
Limited
Implementation Support
See Service Level Agreements below. Included support types are listed above
Service Level Agreements (SLA)
Software Setup, Configuring your M&E Process, Practices, Data Structure and Ensuring a great service
Types. As Standalone Services
Setup
- System Deployment
- Correct functioning of features
- Uptime
- Software Updates
Implementation
- Setting your System
- Matches your Data Processes
- Defines your Data Fields
- Uses Existing Features
- Training and onboarding
- Consultation Support, limited to setup period
Maintenance and Support
- Managing your Software
- Assisting your Team
- Supporting Integrations
- Data Capture Support
- M&E Process alterations
Ad Hoc / Optional
Security & hosting
- IT/Security Requirements Alignment
- Hosting requirements Checklist reviews and audits
- Supporting Custom Requests
- Supporting Custom Requests
- Across Region or Service backups
- - -* Shared Cloud Included in all packages (private Cloud with +Cloud+ package
* Backups done every 24 hours
Software Customisation
- Altering feature, beyond available settings
- Changing of Design
- Custom workflows
- Custom automation
Limited
Additional Subscription Modules
SUSURATE
Impact Reporting, Data Visualisations, Impact Indicators, Projects, Targets, Scorecards and Automated Charting
Initiative Reporting
-
Impact Dashboards
-
Users, Sessions, Due Diligence
-
SaaS Subscription
-
Customisable Portal
-
Dedicated Support
-
Enterprise
-
Custom Hosting Solutions
-
Integrated Impact Management
-